At RR Boutique, we aim to deliver your orders
safely and within the estimated delivery time communicated
at the time of purchase.
1. Order Processing
Orders are generally processed after successful order
confirmation and payment verification.
Processing time may vary depending on:
- Product availability
- Order volume
- Product type
- Customization requirements, where applicable
- Operational circumstances
2. Delivery Locations
RR Boutique may offer delivery to serviceable locations
across India.
Delivery availability depends on the serviceability of the
shipping address and our logistics partners.
3. Delivery Time
The estimated delivery time will depend on the customer's
location and the product/order.
Delivery timelines displayed during checkout are estimates
and may vary due to circumstances beyond our reasonable control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during
checkout before the customer completes the order.
Any applicable delivery charges will be included in the
order total.
5. Tracking
Once your order has been shipped, tracking information may
be provided through email, SMS, WhatsApp or your customer
account, depending on the available communication method.
Tracking information may take some time to become active
after shipment.
6. Delivery Attempts
Our logistics partner may make multiple delivery attempts
according to its delivery process.
Customers are requested to provide an accurate and complete
delivery address and ensure that someone is available to
receive the package where required.
7. Incorrect Address
RR Boutique is not responsible for delivery failure caused
by an incorrect, incomplete or outdated address provided
by the customer.
If the shipment is returned to us because of an incorrect
address or repeated failed delivery attempts, additional
shipping charges may apply for re-shipment, subject to
our approval.
8. Delayed Delivery
Delivery may occasionally be delayed due to:
- Weather conditions
- Natural disasters
- Transportation disruptions
- Public holidays
- Strikes
- High order volumes
- Logistics issues
- Government restrictions
- Other circumstances beyond our reasonable control
9. Damaged Package
If the package appears significantly damaged at the time
of delivery, customers are advised to document the condition
of the package and contact RR Boutique as soon as possible.
For damaged-product claims, photographs or other evidence
may be requested.
10. Undelivered or Returned Shipments
If a shipment is returned to RR Boutique because of failed
delivery attempts, incorrect address or other customer-related
delivery issues, the customer may need to contact us to
arrange further delivery.
Additional shipping charges may apply where appropriate.
11. Delivery Confirmation
An order may be considered delivered based on the delivery
confirmation or tracking information provided by the
logistics partner.
If you believe your order has been incorrectly marked as
delivered, please contact us promptly.
12. Contact Us